Testimonials

Voice of Our Customers

Customer Centric Impact has helped me realize 10% increase in patient bookings and monthly revenue through a customer experience assessment. Rachel's  recommendations to examine my patient booking data and hours of operation made me realize I have untapped growth potential from my existing patients! 

Dr. Jeff Oberg, Avon Vision Center

Rachel possesses a remarkable talent for identifying each team member's strengths and seamlessly integrating them into roles that not only highlight their existing skills but also provide opportunities for further growth. Her ability to leverage the unique abilities of her team contributed significantly to our collective success. 

Vanessa Ramirez, Sr CSM @ Watermark

She is a strong collaborator, able to easily cross team boundaries and establish strong inter-group relationships with a positive attitude. She also demonstrated a great customer-first mentality and helped us ensure that we were building customer success goals into all of our processes. 

Tom Erskine, CEO @ One Door

Our Stories

T-Mobile speaks about value realization of One Door Merchandising Cloud solution at NRF 2018